{"id":48,"date":"2026-10-21T21:00:07","date_gmt":"2026-10-21T19:00:07","guid":{"rendered":"https:\/\/schwibo.store\/retractation\/"},"modified":"2026-10-22T00:32:00","modified_gmt":"2026-10-21T22:32:00","slug":"retractation","status":"publish","type":"page","link":"https:\/\/schwibo.store\/en\/retractation\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"<section class=\"wp-block-group bandeau bandeau--court is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full bandeau__photo\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"1000\" src=\"https:\/\/schwibo.store\/wp-content\/uploads\/2026\/10\/galerie-linge.jpg\" alt=\"\" class=\"wp-image-30\" srcset=\"https:\/\/schwibo.store\/wp-content\/uploads\/2026\/10\/galerie-linge.jpg 800w, https:\/\/schwibo.store\/wp-content\/uploads\/2026\/10\/galerie-linge-240x300.jpg 240w, https:\/\/schwibo.store\/wp-content\/uploads\/2026\/10\/galerie-linge-768x960.jpg 768w, https:\/\/schwibo.store\/wp-content\/uploads\/2026\/10\/galerie-linge-10x12.jpg 10w, https:\/\/schwibo.store\/wp-content\/uploads\/2026\/10\/galerie-linge-600x750.jpg 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group bandeau__texte is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"ariane wp-block-paragraph\"><a href=\"\/en\/\">Home<\/a> \/ Right of withdrawal<\/p>\n\n\n\n<h1 class=\"wp-block-heading bandeau__titre\">Right of <em>withdrawal<\/em><\/h1>\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group document is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group sommaire is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"sommaire__titre wp-block-paragraph\">Contents<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"#delai\">Time<\/a><\/li>\n\n\n\n<li><a href=\"#exercer\">Exercising your right<\/a><\/li>\n\n\n\n<li><a href=\"#effets\">Effects of withdrawal<\/a><\/li>\n\n\n\n<li><a href=\"#exceptions\">Exceptions<\/a><\/li>\n\n\n\n<li><a href=\"#formulaire\">Model form<\/a><\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-group prose is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"maj wp-block-paragraph\">Last updated: 22 October 2026<\/p>\n\n\n\n<h2 id=\"delai\" class=\"wp-block-heading\">Time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The law gives you 14 days from delivery to withdraw, without giving a reason.<\/p>\n\n\n\n<h2 id=\"exercer\" class=\"wp-block-heading\">Exercising your right<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tell us about your decision with a clear statement, for example by email to contact@schwibo.store or through the <a href=\"\/en\/contact\/\">Contact<\/a>page. You may use the model form below, but it is not required.<\/p>\n\n\n\n<h2 id=\"effets\" class=\"wp-block-heading\">Effects of withdrawal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We refund all payments received, including standard delivery costs, within 14 days of being told of your decision. We may withhold the refund until we receive the product or proof that it has been sent back.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You send the product back within 14 days of telling us of your decision. The direct cost of returning it is yours to bear.<\/p>\n\n\n\n<h2 id=\"exceptions\" class=\"wp-block-heading\">Exceptions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The right of withdrawal does not apply, in particular, to sealed goods that cannot be returned for hygiene reasons and were unsealed after delivery.<\/p>\n\n\n\n<h2 id=\"formulaire\" class=\"wp-block-heading\">Model form<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To MUGISHA Jean Claude (Schwibo), rue Andr\u00e9e De Jongh 18, 1020 Brussels, Belgium, contact@schwibo.store:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I hereby give notice that I withdraw from my contract for the sale of the following goods:<br>Ordered on: \u2026\u2026 \/ Received on: \u2026\u2026<br>Order number: \u2026\u2026<br>Consumer\u2019s name: \u2026\u2026<br>Consumer\u2019s address: \u2026\u2026<br>Date and signature (if sent on paper): \u2026\u2026<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Accueil \/ Droit de r\u00e9tractation Droit de r\u00e9tractation Sommaire Derni\u00e8re mise \u00e0 jour : 22 octobre 2026 D\u00e9lai La loi vous accorde 14 jours \u00e0 compter de la r\u00e9ception du produit pour vous r\u00e9tracter, sans avoir \u00e0 motiver votre d\u00e9cision. Exercer votre droit Informez-nous de votre d\u00e9cision par une d\u00e9claration claire, par exemple par e-mail [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"page-bandeau","meta":{"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":2,"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":66,"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/pages\/48\/revisions\/66"}],"wp:attachment":[{"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}