{"id":44,"date":"2026-10-21T21:00:07","date_gmt":"2026-10-21T19:00:07","guid":{"rendered":"https:\/\/schwibo.store\/cgv\/"},"modified":"2026-10-22T00:32:00","modified_gmt":"2026-10-21T22:32:00","slug":"cgv","status":"publish","type":"page","link":"https:\/\/schwibo.store\/en\/cgv\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"
\n
\"\"<\/figure>\n\n\n\n
\n

Home<\/a> \/ Terms and conditions of sale<\/p>\n\n\n\n

Terms and conditions of sale<\/em><\/h1>\n<\/div>\n<\/section>\n\n\n\n
\n
\n

Contents<\/p>\n\n\n\n

    \n
  1. 1. Seller<\/a><\/li>\n\n\n\n
  2. 2. Scope<\/a><\/li>\n\n\n\n
  3. 3. Products and prices<\/a><\/li>\n\n\n\n
  4. 4. Orders<\/a><\/li>\n\n\n\n
  5. 5. Payment<\/a><\/li>\n\n\n\n
  6. 6. Delivery<\/a><\/li>\n\n\n\n
  7. 7. Right of withdrawal<\/a><\/li>\n\n\n\n
  8. 8. Legal guarantee<\/a><\/li>\n\n\n\n
  9. 9. Liability<\/a><\/li>\n\n\n\n
  10. 10. Complaints and disputes<\/a><\/li>\n<\/ol>\n<\/div>\n\n\n\n
    \n

    Last updated: 22 October 2026<\/p>\n\n\n\n

    1. Seller<\/h2>\n\n\n\n

    Products are sold by MUGISHA Jean Claude, self-employed on a secondary basis, trading as Schwibo, rue Andr\u00e9e De Jongh 18, 1020 Brussels, Belgium, registered with the Belgian Crossroads Bank for Enterprises under number 1041.962.122. Contact: contact@schwibo.store.<\/p>\n\n\n\n

    2. Scope<\/h2>\n\n\n\n

    These terms apply to every order placed on schwibo.store by a consumer. By confirming their order, the customer acknowledges having read and accepted them. The applicable version is the one in force on the day of the order; the confirmation email serves as the record of the contract.<\/p>\n\n\n\n

    3. Products and prices<\/h2>\n\n\n\n

    The main characteristics of each product are listed on its page. Photos are as accurate as possible; colours may differ slightly depending on the screen.<\/p>\n\n\n\n

    Prices are shown in euros. Schwibo uses the Belgian VAT exemption scheme for small businesses (article 56bis of the Belgian VAT Code): no VAT is charged and the prices shown are final. Delivery costs are shown before the order is confirmed. The crossed-out price shown during a promotion is the lowest price charged in the 30 days before the discount.<\/p>\n\n\n\n

    Offers are valid while stocks last. If a product becomes unavailable after the order is placed, the customer is informed by email and refunded within 14 days at the latest.<\/p>\n\n\n\n

    4. Orders<\/h2>\n\n\n\n

    The order is concluded when the customer completes payment. A confirmation summarising the order is sent by email. Schwibo may refuse an order in the event of a previous dispute or suspected fraud.<\/p>\n\n\n\n

    5. Payment<\/h2>\n\n\n\n

    Payment is due when ordering, by bank card, Bancontact, Apple Pay or Google Pay, through the secure provider Stripe. Schwibo never has access to the customer\u2019s card details.<\/p>\n\n\n\n

    6. Delivery<\/h2>\n\n\n\n

    Products are delivered to the address given by the customer, in the countries listed on the page Delivery & returns<\/a>. Delivery costs \u20ac9.90 and is free on orders over \u20ac69. Delivery times shown there are estimates. The maximum delivery time is 30 days; beyond that, the customer may cancel the order and be refunded. Risk of loss or damage passes to the customer when the parcel is received.<\/p>\n\n\n\n

    As products may ship from different warehouses, an order may be delivered in several parcels.<\/p>\n\n\n\n

    7. Right of withdrawal<\/h2>\n\n\n\n

    The customer has 14 days from delivery to withdraw, without giving a reason. The procedure and form are on the page Right of withdrawal<\/a>.<\/p>\n\n\n\n

    The right of withdrawal does not apply to sealed goods unsealed after delivery that cannot be returned for hygiene reasons (for example some skincare products).<\/p>\n\n\n\n

    8. Legal guarantee<\/h2>\n\n\n\n

    All products carry the two-year legal guarantee of conformity from delivery, as well as the guarantee against hidden defects. In case of a defect, the customer writes to contact@schwibo.store with their order number and a photo: Schwibo offers repair, replacement or, failing that, a refund.<\/p>\n\n\n\n

    9. Liability<\/h2>\n\n\n\n

    Schwibo cannot be held liable for delays or non-performance caused by force majeure or by the customer. Products must be used according to their instructions and the safety guidance on their product page.<\/p>\n\n\n\n

    10. Complaints and disputes<\/h2>\n\n\n\n

    Complaints can be sent to contact@schwibo.store. If no amicable solution is found, the customer may contact the Belgian Consumer Mediation Service free of charge, North Gate II, boulevard du Roi Albert II 8, 1000 Brussels (www.mediationconsommateur.be), or the European Consumer Centre of their country. These terms are governed by Belgian law, without depriving the consumer of the protection granted by the mandatory rules of their country of residence.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

    Accueil \/ Conditions g\u00e9n\u00e9rales de vente Conditions g\u00e9n\u00e9rales de vente Sommaire Derni\u00e8re mise \u00e0 jour : 22 octobre 2026 1. Vendeur Les produits sont vendus par MUGISHA Jean Claude, ind\u00e9pendant \u00e0 titre compl\u00e9mentaire, exploitant sous le nom commercial Schwibo, rue Andr\u00e9e De Jongh 18, 1020 Bruxelles, Belgique, inscrit \u00e0 la Banque-Carrefour des Entreprises sous le […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"page-bandeau","meta":{"footnotes":""},"class_list":["post-44","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/pages\/44","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/comments?post=44"}],"version-history":[{"count":2,"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/pages\/44\/revisions"}],"predecessor-version":[{"id":65,"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/pages\/44\/revisions\/65"}],"wp:attachment":[{"href":"https:\/\/schwibo.store\/en\/wp-json\/wp\/v2\/media?parent=44"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}